Privacy Policy

This Privacy Policy explains how Choubey Silk Exports Private Limited collects, uses, shares and protects personal information when you visit our website, contact us or make a retail, wholesale or export enquiry.

Last updated: 18 July 2026

1. Who We Are

Choubey Silk Exports Private Limited is at K.60/4-5 Sidhmata Lane, Golghar, Varanasi, Uttar Pradesh, India. References to Choubey Silk may include services provided through Piyush Silk and KashiFab where relevant.

2. Information We May Collect

• Name, business name, email, telephone number and address
• Fabric requirements, quantity, intended use, destination and communication history
• Invoice, payment status, tax, shipping and customs information
• IP address, browser, device type, referring page and pages viewed
• Information voluntarily provided through forms, email, phone, messaging or social media

3. How We Use Information

• Respond to enquiries and recommend suitable fabrics
• Prepare quotations, samples, invoices and orders
• Manage dispatch, delivery, returns and customer support
• Send service updates and consented marketing communications
• Improve website usability, security and business operations
• Prevent fraud and meet accounting, tax, customs or legal obligations

4. Basis for Processing

Depending on the interaction, we process information with consent, to act before or perform a contract, to comply with law, or for legitimate business purposes that do not override your rights. Where applicable, we handle digital personal data in accordance with India's Digital Personal Data Protection Act, 2023 and applicable rules.

5. Cookies and Analytics

The website may use essential cookies and limited analytics or embedded-service technologies. Browser settings can restrict cookies, although some features may not work correctly. Third-party embeds may set cookies under their own policies.

6. Information Sharing

We may share necessary information with providers supporting hosting, communications, payments, accounting, packaging, shipping, customs, analytics or professional advice. We may disclose information when required by law or to protect rights and safety. We do not sell personal information.

7. International Processing

International enquiries and delivery may require information to be processed by carriers, customs agents, payment providers or technology services outside India. We take reasonable steps to use reputable providers and limit information to what is needed.

8. Retention

We retain information only as long as reasonably required for customer support, order records, taxation, accounting, dispute management, fraud prevention and legal obligations. Periods vary by record type.

9. Security

We use reasonable administrative and technical safeguards appropriate to the information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

10. Your Choices and Rights

Subject to applicable law, you may request access, correction, deletion where retention is not required, withdrawal of consent or grievance handling. Withdrawal does not affect processing already lawfully completed and may limit services that require the information.

11. Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children. A parent or guardian who believes a child provided information should contact us.

12. External Links and Embeds

Pages may contain links or embeds from Google Maps, YouTube, Instagram, Facebook and other services. Those providers control their own privacy practices.

13. Updates to This Policy

We may revise this policy to reflect changes in services, technology or legal obligations. The latest version will appear here with its updated date.

14. Contact and Grievances

For a privacy request or grievance, email contact@choubeysilk.com, call +915422331416 or +915422333225, or write to our Varanasi address above.